Book a room

Guest reviews of the 3-star hotel Dortmund

Read most recent reviews of hotel guest who stayed at the ibis Hotel Dortmund West:

 

Super Hotel

Aless

Munir on Booking.com, 11.03.2020

Very Good

Service

Tbelf on Booking.com, 03.02.2020

All good

Dog friendly, good staff, good breakfast.

Kevin on Booking.com, 29.01.2020

Good

Room Bad: Far from the metro or bus station

Vatsrinh on Booking.com, 23.01.2020

Exceptional

Everything Bad: Everything

Basisa on Booking.com, 17.01.2020

Awesome

The staff has been very helpful. We received all that we had asked for including bed linen for the sofa and even a breakfast, that has been served earlier than scheduled.

Oleg on Booking.com, 06.01.2020

Exceptional

L’accueil

Sabrina on Booking.com, 30.12.2019

Exceptional

Everything Bad: Keep it up

Basisa on Booking.com, 04.12.2019

Good

Location OK if you have a car. Inside industrial park but well connected. Fresh waffle baking option at breakfast. Bad: I noticed some bulbs need upgrading to LED. Otherwise all working and practical layout.

Anonymous on Booking.com, 18.11.2019

A warm welcome even though the staff are busy

I stayed here with some colleagues from Germany mainly for convenience of location. On arrival the staff were very courteous and helped me through my limited German vocabulary. The room was good and the facilities were adequate. The bar area was quiet at the time when I used it for a business meeting and the coffee was good and served with a smile.

Christopher B on TripAdvisor, 06.11.2019

feel very comfortable.

breakfast is very nice. Bad: no

Tinglei on Booking.com, 01.11.2019

Good

The staff Bad: The room Was not clean properly

Hermand on Booking.com, 29.10.2019

Good hotel not good location

Nice enough hotel and friendly, helpful staff. The food was good too. Our room was good, clean and tidy. The only downside was the distance from the city centre. There is not a lot near the hotel so you're pretty much stranded unless you get a taxi to the city.

Oasis96 on TripAdvisor, 14.10.2019

Awesome

Clean rooms and nice staff. They were able to provide a baby crib free of charge

Jorge on Booking.com, 09.09.2019

Very Good

Nice ( budget) hotel , with big car park

Bartosz on Booking.com, 26.08.2019

Great service, expensive parking.

Great service from staff. Rooms a little worn, but still fine for a night's sleep. Let down was €10 for parking. The hotel is in the middle of nowhere, so really don't know why parking is that expensive!

Richard on Hotels.com, 19.08.2019

Good

Nice stopover for our onward journey, breakfast buffet has a good selection of food, overall was pretty good Bad: No tea or coffee make facilities in the room or air con

Aaron on Booking.com, 14.08.2019

Nice and affordable place to stay when visiting Dortmund

They could speak English that helped alot Bad: Restaurant closed too early

John on Booking.com, 30.05.2019

Good and disappointing. The human input saved the situation

The public areas for reception and the bar were excellent, well furnished in a modern design. The breakfast area was well located and on a good warm day it would be lovely to eat outside. The manager was most welcoming especially when we learnt that evening meals would not be served on a Sunday evening, and went out of his way to suddenly prepare delicious crepes, fantastic. Bad: Our bedroom was rather disappointing. One curtain came off the rails and looked as though it was missing runners. The duvet that was provided for our bed did not even cover the mattress. We did find a second duvet so at least we were warm and did not have to fight each other for a share. There was only one hard chair in the room, there was an empty space where usually in an Ibis hotel you find a softer chair. We were shocked to have to pay for parking especially when the car parking area was large.

Michael on Booking.com, 20.05.2019

Exceptional

Good location, excelent value for price. Close to Motorway, but aboslutly silnece.

Andrzej on Booking.com, 20.03.2019

Awesome

Workmen drilling next door to our room st 8.30 in the morning , we’re suppose to be on holiday

Anonymous on Booking.com, 06.03.2019

Good

location was ideal for the motorway we were on a football tour so needed to be up early and away the following day. the staff were excellent, very good English and very helpful in providing travel info and extra pillows. We went to Dortmund football match and the public transport was fine Bad: Soo hot the room had no control over the heating we slept with the window open all night and this was Germany in February and we were still uncomfortably warm

Daniel on Booking.com, 11.02.2019

Good place to start your trips through the area

We checked in late and had dinner at the restaurant. Surprisingly good food and athmosphere. Fast access to the motorway to start your daily trips.

Walter on Agoda, 28.01.2019

It was amazing

The beds were comfy Bad: The room where a little to small

Svoboda on Booking.com, 21.01.2019

Nice Budget Hotel

The staff make the place and I met one chap in particular a member of staff who went out of his way to make my stay over Christmas as comfortable as ever. It was clean and pleasant and it was quiet Bad: I didn't like the fact I was on the 3rd floor and the lift broke

William on Booking.com, 27.12.2018

Awesome

Nice room,, good continental breakfast though there were less options for me as I am vegetarian,, Large car park area.. wifi service is good.. I could work with that wifi.. I dont drink but bar is open for 24/7 with snacks as well..

SudhanshuBillore on TripAdvisor, 13.12.2018

Nice but a bit pricey

Nice clean room, friendly staff, the location seemed a bit remote at first but there is big shopping area nearby Bad: A bit pricey, wifi didnt work for us

Lukáš on Booking.com, 06.12.2018

good staff

clean and nice staff.

oliver on Hotels.com, 25.11.2018

Great location

Location although you're based in an industrial area, it's a very pleasant walk to the Metro station through a few very quiet residential streets, easy access into Dortmund. Lovely fire to sit at with a drink in the evening Bad: Nothing at all

Sharon on Booking.com, 03.11.2018

Very good hotel, but basic tea making and ironing facilities must be in the room for the price .

Nice breakfast, good staff. Nice room Bad: No kettle in the room to make tea or coffee. It’s very important . No ironing facility in the room as advertised.

Poothathamby on Booking.com, 24.10.2018
Contact

ibis Hotel Dortmund West
Sorbenweg 2
44149 Dortmund
Germany