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Guest reviews of the 3-star hotel Dortmund

Read most recent reviews of hotel guest who stayed at the ibis Hotel Dortmund West:



quite big and warm apartament. I’ve liked smooth lightnining on walls especialy those close bed. Generally was pretty well. Bad: annoying and boring view from window.

Piotr Hotel ratings, 05.11.2020

Very Good

Good value for money. The location was excellent for what we needed. The staff is very nice and helpful.

Bogdan Hotel ratings, 19.10.2020

Convenient place with generous cancelation policy. Good if you passing through Dortmund.

The room was clean and spacious with ample seating area as well as space for luggage. The location is okay if you are just stopping by or coming to Dortmund by car or have something to do in the area. Otherwise it's really far from everything and not really suitable for a city visit. We also liked how generous the cancelation policy and that we could cancel the booking literally until the last moment. Bad: I can't really justify the paid parking considering it's not secured and it's literally in the middle of some fields. It just seems to be a way to get more money out of guests which is stupid considering there is plenty of free parking on the street.

Anna Hotel ratings, 28.09.2020


Supernice, helpfull staff

Malin Hotel ratings, 22.08.2020


Very good service

Pawel Hotel ratings, 01.08.2020

Super Hotel


Munir Hotel ratings, 11.03.2020

Very Good


Tbelf Hotel ratings, 03.02.2020

All good

Dog friendly, good staff, good breakfast.

Kevin Hotel ratings, 29.01.2020


Room Bad: Far from the metro or bus station

Vatsrinh Hotel ratings, 23.01.2020


Everything Bad: Everything

Basisa Hotel ratings, 17.01.2020


The staff has been very helpful. We received all that we had asked for including bed linen for the sofa and even a breakfast, that has been served earlier than scheduled.

Oleg Hotel ratings, 06.01.2020



Sabrina Hotel ratings, 30.12.2019


Everything Bad: Keep it up

Basisa Hotel ratings, 04.12.2019


Location OK if you have a car. Inside industrial park but well connected. Fresh waffle baking option at breakfast. Bad: I noticed some bulbs need upgrading to LED. Otherwise all working and practical layout.

Anonymous Hotel ratings, 18.11.2019

A warm welcome even though the staff are busy

I stayed here with some colleagues from Germany mainly for convenience of location. On arrival the staff were very courteous and helped me through my limited German vocabulary. The room was good and the facilities were adequate. The bar area was quiet at the time when I used it for a business meeting and the coffee was good and served with a smile.

Christopher B Hotel ratings TripAdvisor, 06.11.2019

feel very comfortable.

breakfast is very nice. Bad: no

Tinglei Hotel ratings, 01.11.2019


The staff Bad: The room Was not clean properly

Hermand Hotel ratings, 29.10.2019

Good hotel not good location

Nice enough hotel and friendly, helpful staff. The food was good too. Our room was good, clean and tidy. The only downside was the distance from the city centre. There is not a lot near the hotel so you're pretty much stranded unless you get a taxi to the city.

Oasis96 Hotel ratings TripAdvisor, 14.10.2019


Clean rooms and nice staff. They were able to provide a baby crib free of charge

Jorge Hotel ratings, 09.09.2019

Very Good

Nice ( budget) hotel , with big car park

Bartosz Hotel ratings, 26.08.2019

Great service, expensive parking.

Great service from staff. Rooms a little worn, but still fine for a night's sleep. Let down was €10 for parking. The hotel is in the middle of nowhere, so really don't know why parking is that expensive!

Richard Hotel ratings, 19.08.2019


Nice stopover for our onward journey, breakfast buffet has a good selection of food, overall was pretty good Bad: No tea or coffee make facilities in the room or air con

Aaron Hotel ratings, 14.08.2019

Nice and affordable place to stay when visiting Dortmund

They could speak English that helped alot Bad: Restaurant closed too early

John Hotel ratings, 30.05.2019

Good and disappointing. The human input saved the situation

The public areas for reception and the bar were excellent, well furnished in a modern design. The breakfast area was well located and on a good warm day it would be lovely to eat outside. The manager was most welcoming especially when we learnt that evening meals would not be served on a Sunday evening, and went out of his way to suddenly prepare delicious crepes, fantastic. Bad: Our bedroom was rather disappointing. One curtain came off the rails and looked as though it was missing runners. The duvet that was provided for our bed did not even cover the mattress. We did find a second duvet so at least we were warm and did not have to fight each other for a share. There was only one hard chair in the room, there was an empty space where usually in an Ibis hotel you find a softer chair. We were shocked to have to pay for parking especially when the car parking area was large.

Michael Hotel ratings, 20.05.2019


Good location, excelent value for price. Close to Motorway, but aboslutly silnece.

Andrzej Hotel ratings, 20.03.2019


Workmen drilling next door to our room st 8.30 in the morning , we’re suppose to be on holiday

Anonymous Hotel ratings, 06.03.2019


location was ideal for the motorway we were on a football tour so needed to be up early and away the following day. the staff were excellent, very good English and very helpful in providing travel info and extra pillows. We went to Dortmund football match and the public transport was fine Bad: Soo hot the room had no control over the heating we slept with the window open all night and this was Germany in February and we were still uncomfortably warm

Daniel Hotel ratings, 11.02.2019

Good place to start your trips through the area

We checked in late and had dinner at the restaurant. Surprisingly good food and athmosphere. Fast access to the motorway to start your daily trips.

Walter Hotel ratings Agoda, 28.01.2019

It was amazing

The beds were comfy Bad: The room where a little to small

Svoboda Hotel ratings, 21.01.2019

Nice Budget Hotel

The staff make the place and I met one chap in particular a member of staff who went out of his way to make my stay over Christmas as comfortable as ever. It was clean and pleasant and it was quiet Bad: I didn't like the fact I was on the 3rd floor and the lift broke

William Hotel ratings, 27.12.2018

ibis Hotel Dortmund West
Sorbenweg 2
44149 Dortmund